Cancellation & Returns Policy

At Nayanoir, we are committed to delivering products crafted with the highest standards of quality and workmanship. Every order is carefully checked and packed to ensure it reaches you in perfect condition. We sincerely hope you are delighted with your purchase.

Returns & Exchange Policy

As all our products are carefully curated and quality checked, Nayanoir does not offer returns, exchanges, or refunds under normal circumstances.
However, if you receive a damaged, defective, or incorrect product, we request you to contact us within 24 hours of delivery along with proper proof for verification.

Important Unboxing Video Requirement

To process any claim regarding a damaged, missing, or incorrect item, it is mandatory to record a clear unboxing video while opening the package.

Please ensure that:

The video starts before opening the package
The package label is clearly visible
The entire unboxing process is recorded without cuts or pauses

Claims raised without a proper unboxing video may not be accepted.

Company Details

📞 Phone / WhatsApp: +91 88104 44690
📧 Customer Support: support@nayanoir.com